Outage in HubSpot

HubSpot may be unavailable for some users

Resolved Minor
April 09, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're investigating reports that Global Search may be unavailable for some users. We'll update this page when we have more information.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/09/2025 04:37PM

Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.

MONITORING about 1 month ago - at 04/09/2025 04:02PM

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

MONITORING about 1 month ago - at 04/09/2025 03:31PM

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

MONITORING about 1 month ago - at 04/09/2025 03:17PM

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. Underlying cause was an overloaded component that we have disabled and scaled up. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

IDENTIFIED about 1 month ago - at 04/09/2025 03:10PM

We've identified the issue that's caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

INVESTIGATING about 1 month ago - at 04/09/2025 03:00PM

Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

INVESTIGATING about 1 month ago - at 04/09/2025 02:57PM

We're investigating reports that Global Search may be unavailable for some users. We'll update this page when we have more information.

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