Outage in HubSpot

Some HubDB tables are unavailable for some customers

Resolved Minor
July 23, 2025 - Started 3 days ago - Lasted about 17 hours
Official incident page

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Outage Details

We've identified the issue that's caused HubDB to be unavailable for some customers since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.
Components affected
HubSpot Website
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 07/23/2025 06:33PM

HubDB is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and HubDB should be working properly. No data was lost.

MONITORING 3 days ago - at 07/23/2025 04:32PM

We've addressed the issue that caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 3 hours.

IDENTIFIED 3 days ago - at 07/23/2025 03:00PM

We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We have partially restored the tables and expect to complete restoration over the the day. Only customers hosted in North America are currently impacted.

IDENTIFIED 3 days ago - at 07/23/2025 02:35AM

We've identified the issue that's caused HubDB to be unavailable since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We expect the tables to be fully restored late on Jul 23, 2025. Only customers hosted in North America are currently impacted.

IDENTIFIED 3 days ago - at 07/23/2025 01:11AM

We've identified the issue that's caused HubDB to be unavailable for some customers since 11:12 AM EDT (UTC -04:00) on Jul 22, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within an hour.

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