Outage in HubSpot

Some HubSpot features are unavailable for some customers

Resolved Minor
August 29, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Some HubSpot features aren't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.
Components affected
HubSpot APIs HubSpot Sales Tools HubSpot Service Tools HubSpot Chat & Automation HubSpot Reports HubSpot Marketing Tools HubSpot CRM

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/29/2025 08:20AM

All HubSpot features are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.

MONITORING about 2 months ago - at 08/29/2025 07:54AM

We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

MONITORING about 2 months ago - at 08/29/2025 07:25AM

We've addressed the issue that caused some HubSpot features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

IDENTIFIED about 2 months ago - at 08/29/2025 07:02AM

We've identified the issue that's caused some features to be unavailable since 1:00 AM EDT (UTC -04:00) on Aug 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

INVESTIGATING about 2 months ago - at 08/29/2025 06:49AM

Some HubSpot features aren't
available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

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