Outage in HubSpot

Setting Contacts to non-marketing on the next update date is delayed for some customers

Resolved Minor
December 01, 2025 - Started 6 days ago - Lasted about 6 hours
Official incident page

Incident Report

We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 12/01/2025 04:02PM

Marketing contact updates are no longer delayed. We've identified and addressed the cause of the delays that began at 04:05 AM (UTC +01:00) on Dec 1, 2025. The issue is now fully resolved.

MONITORING 6 days ago - at 12/01/2025 12:37PM

We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00).

We're still monitoring performance closely to ensure the tools recover properly as we work through all affected regions.

MONITORING 6 days ago - at 12/01/2025 09:34AM

We've identified an issue that caused setting contacts to non-marketing on the next update date to be delayed in some regions since 04:05 AM (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

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