Outage in HubSpot
Users experiencing frequent session expirations / disconnections from HubSpot
Resolved MinorIncident Report
We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Components affected
HubSpot CRM HubSpot Marketing Tools HubSpot Website HubSpot Sales Tools HubSpot Service Tools HubSpot Chat & Automation HubSpot Reports HubSpot MobileNeed to monitor HubSpot outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 02/18/2026 12:24PM
Between 08:48 AM (UTC +00:00) and 12:20 AM (UTC +00:00), many customers in all affected regions experienced issues with session invalidation. This was caused by a load balancer impairment. As of 12:20 AM (UTC +00:00), our session invalidation is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
MONITORING
about 9 hours ago - at 02/18/2026 11:19AM
We've addressed the issue that caused sessions to be invalidated in North America, Europe, the Asian Pacific since 08:48 AM (UTC +00:00). We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
INVESTIGATING
about 9 hours ago - at 02/18/2026 11:01AM
We are investigating an issue impacting session expirations and disconnections. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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