Outage in HubSpot
"HubSpot Email Reply Functionality Fails"
Resolved MinorIncident Report
Summary AI Generated
HubSpot's email reply functionality experienced issues for 55 minutes on March 25th, 2026, from 3:44 PM to 4:39 PM UTC-4, affecting customers across all regions. The incident impacted CRM and Sales Tools components and was caused by a server impairment. The service was fully restored by 4:39 PM UTC-4 and is now working properly.
We are investigating an issue impacting Email replies. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 03/25/2026 09:17PM
Between 03:44 PM (UTC -04:00) and 04:39 PM (UTC -04:00), some customers in all affected regions experienced issues with Email replies. This was caused by a server impairment. As of 04:39 PM (UTC -04:00), our Email replies are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
INVESTIGATING
about 3 hours ago - at 03/25/2026 08:56PM
We are investigating an issue impacting Email replies. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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