Outage in HubSpot
We are experiencing issues with quote generation from deal records. Users can still create quotes via the quotes page directly.
Resolved MinorIncident Report
Summary AI Generated
HubSpot experienced a 34-minute outage affecting quote generation from deal records within their Sales Tools and CRM components, impacting customers across all regions between 10:56 AM and 11:30 AM UTC-04:00. Users were able to work around the issue by creating quotes directly from the quotes page during the incident. The issue was fully resolved by 11:30 AM with quote generation from deal records restored to normal functionality.
We are investigating an issue impacting sales tools. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 04/16/2026 03:36PM
Between 10:56 AM (UTC -04:00) and 11:30 AM (UTC -04:00), many customers in all affected regions experienced issues with generating quotes from deal records. As of 11:30 AM (UTC -04:00), quote generation is working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
IDENTIFIED
about 2 hours ago - at 04/16/2026 03:31PM
We have identified an issue impacting quote generation from deal records. Users can still create quotes from the quote index page. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
INVESTIGATING
about 2 hours ago - at 04/16/2026 03:16PM
We are investigating an issue impacting sales tools. We will provide an update when we have more information.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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