HubSpot experienced a 23-minute service disruption affecting marketing, operations, sales, and service tools for many customers in North America. The outage was caused by a server impairment due to resource exhaustion, which HubSpot resolved by scaling their system. All affected tools were restored to normal operation by 12:40 AM UTC-07:00.
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Between 12:19 PM (UTC -07:00) and 12:40 AM (UTC -07:00), many customers in North America experienced issues with marketing tools, operations tools, sales tools, service tools. This was caused by a server impairment. As of 12:40 AM (UTC -07:00), our marketing tools, operations tools, sales tools, service tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
We estimate that we will restore service in the next half an hour.
We are mitigating impact from a server impairment which we believe is caused by resource exhaustion. We are scaling the system.
We will be back with an update within 15 minutes.
The information on this page reflects our understanding of the incident and impact at the time of the update.
We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.
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