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Outage in HubSpot

Some Workflow actions may currently be delayed.

Resolved Minor
August 21, 2026 - Started about 22 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

HubSpot workflow actions were delayed for North America-hosted accounts for approximately 2.5 hours on August 21, 2026 (08:45 AM–02:30 PM GMT+1). The incident was caused by a data integrity issue, which engineers resolved by scaling the system and processing all delayed actions. The incident was fully resolved by 02:30 PM GMT+1 with workflow actions confirmed to be operating normally.

Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

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Latest Updates ( sorted recent to last )
RESOLVED about 20 hours ago - at 08/21/2026 12:27PM

Between 08:45 AM GMT+1 (UTC +01:00) and 02:30 PM GMT+1 (UTC +01:00), some customers in North America experienced issues with workflow actions. This was caused by a data integrity issue. As of 02:30 PM GMT+1 (UTC +01:00), our workflow actions are working properly and the incident has been fully resolved.

HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

The information on this page reflects our understanding of the incident and impact at the time of the update.

MONITORING about 20 hours ago - at 08/21/2026 12:09PM

We've addressed the issue that caused some workflow actions to be delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We're monitoring performance closely to ensure the tools recover properly.

The information on this page reflects our understanding of the incident and impact at the time of the update.

IDENTIFIED about 21 hours ago - at 08/21/2026 11:26AM

We have Identified the root cause leading to some workflow actions being delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00).

We are scaling the system to mitigate impact and engineers are working diligently to resolve the issue and process all delayed actions.

We will be back with an update within 30 minutes.

INVESTIGATING about 21 hours ago - at 08/21/2026 10:48AM

Some Workflow Actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

INVESTIGATING about 22 hours ago - at 08/21/2026 10:12AM

Some Workflow actions have been delayed in accounts hosted in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 30 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

INVESTIGATING about 22 hours ago - at 08/21/2026 09:57AM

Some Workflow actions have been delayed in North America since 08:45 AM GMT+1 (UTC +01:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 15 minutes.

The information on this page reflects our understanding of the incident and impact at the time of the update.

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