Hudl Outage History

Hudl experienced library issues affecting Hudl.com for approximately 1.1 hours. The problem was identified and a fix was implemented while monitoring the results. The incident was resolved with normal service restored.

Hudl's FastRecruit service experienced a major outage lasting 8.7 hours, preventing users from loading the application on both web and mobile platforms. The issue particularly affected FastRecruit Schedules, which were completely inaccessible during the incident. The service was restored to regular performance after the root cause was identified and eliminated, with schedule pages initially taking about a minute to load before returning to normal behavior.

Hudl experienced a major incident where users were unable to send clips from Instat to Sportscode, with users reporting that clicking on clips would kick them out of the app. The issue lasted 1.8 hours and was resolved by the engineering team, restoring normal clip sending functionality between the two platforms.

Hudl Focus experienced an issue where recordings and livestreams were not starting on time, affecting the Hudl Focus service for 1.8 hours. The engineering team identified the root cause and implemented a fix, with the incident being fully resolved after a monitoring period.

Hudl experienced a major incident where the Ticketing and Programs dashboards on Hudl.com failed to load correctly for users. The issue affected the main Hudl.com platform and lasted 49 minutes before being resolved.

Hudl experienced an issue where coach and athlete accounts were missing videos from their team library on Hudl.com. The problem affected the main Hudl website and prevented users from accessing expected video content in their team libraries. The issue was identified and resolved with a fix after 1.8 hours of investigation and monitoring.

Hudl's Instat Clip Search feature experienced a major outage that prevented users from loading the search functionality. The incident affected the Hudl Instat component for 1.8 hours while the engineering team investigated and implemented a fix. The issue was successfully resolved after the team identified the root cause and deployed the necessary solution.

Hudl Instat experienced delays in video and tagging data availability for 6.5 hours. The issue affected the Hudl Instat component, preventing timely access to video content and statistical data. The problem was identified, a fix was implemented, and the incident was resolved after monitoring confirmed stability.

Hudl experienced a major service incident where Balltime users were unable to load their Library, Reports, Highlights, and Scouting pages. The issue affected core functionality for Balltime users across multiple key features. The incident was resolved after 2.2 hours when a fix was implemented and monitoring confirmed the restoration of service.