Outage in HUIT

Some users may encounter issues accessing Harvard M365 accounts

Resolved Minor
February 26, 2025 - Started 2 months ago - Lasted about 11 hours
Official incident page

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Outage Details

HUIT is currently performing a system upgrade from Duo to Okta. As a result, some users may encounter issues accessing their Harvard M365 accounts. If you encounter an issue logging into M365 (Teams, Outlook, Powerpoint, Excel, Word, Sharepoint) please use Outlook on the Web (https://www.outlook.com/harvard.edu ). If issues persist please contact the Help Desk at
Components affected
HUIT Office 365 Email & Calendar
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/26/2025 10:10PM

The Okta refresh cycle has been completed which has resolved this incident. If you are still encountering issues accessing your Harvard M365 account, please contact the Help Desk at

IDENTIFIED 2 months ago - at 02/26/2025 11:00AM

HUIT is currently performing a system upgrade from Duo to Okta. As a result, some users may encounter issues accessing their Harvard M365 accounts.

If you encounter an issue logging into M365 (Teams, Outlook, Powerpoint, Excel, Word, Sharepoint) please use Outlook on the Web (https://www.outlook.com/harvard.edu ). If issues persist please contact the Help Desk at

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