Outage in HUIT

Harvard Phone Portal Degradation

Resolved Minor
March 16, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

The Harvard Phone portal (provisioning and voicemail changes) is currently unavailable, the Harvard Phone service is operational, inbound and outbound calls are not impacted. We are working to restore access and will provide updates as they become available.
Components affected
HUIT Telecommunication Systems
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/16/2025 09:01PM

Access to Harvard Phone portal has been restored.

IDENTIFIED about 2 months ago - at 03/16/2025 05:59PM

The Harvard Phone portal (provisioning and voicemail changes) is currently unavailable, the Harvard Phone service is operational, inbound and outbound calls are not impacted. We are working to restore access and will provide updates as they become available.

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