Outage in HUIT

Campus Alarm Issues

Resolved Major
May 22, 2025 - Started 16 days ago - Lasted about 3 hours
Official incident page

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Outage Details

HUIT is investigating issues impacting alarm infrastructure on campus. Blue Light kiosks are not impacted at this time. In case of emergency, contact HUPD directly at (617)495-1212
Components affected
HUIT Other Services
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 05/22/2025 07:27PM

Verizon has identified and fixed the phone line issues impacting the alarm systems. Testing is now showing all panels successfully connecting as expected. HUIT will continue to monitor over the coming days to ensure continued stability.

IDENTIFIED 16 days ago - at 05/22/2025 05:52PM

The issue impacting campus alarm systems is confirmed to be intermittent and the likely root cause has been identified. The vendor is on site and actively working on a repair.

INVESTIGATING 16 days ago - at 05/22/2025 04:31PM

HUIT is investigating issues impacting alarm infrastructure on campus. Blue Light kiosks are not impacted at this time.

In case of emergency, contact HUPD directly at (617)495-1212

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