Outage in HUIT
ChatGPT latency and errors on prompt submission
Resolved MajorIncident Report
We're aware that prompts submitted to ChatGPT are experiencing significant delays and, in some cases, failing with an error. This is an issue with our vendor (OpenAI). We're monitoring the vendor's status page for updates and will post here once service is restored.
Vendor status: https://status.openai.com
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/02/2026 12:21AM
ChatGPT is back to functioning as expected. If you experience any issues receiving responses to prompts, please contact the HUIT Service Desk at 617-495-7777 or ithelp@harvard.edu.
IDENTIFIED
16 days ago - at 08/31/2026 05:13PM
We're aware that prompts submitted to ChatGPT are experiencing significant delays and, in some cases, failing with an error. This is an issue with our vendor (OpenAI). We're monitoring the vendor's status page for updates and will post here once service is restored.
Vendor status: https://status.openai.com
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