(Status: Resolved) Intermittent issues with applications via Citrix

Citrix Partner has confirmed that the systems are operating normally, and they are no longer observing any related errors or disruptions.
We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.

Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

Citrix Partner is still actively reviewing the logs to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

Citrix Partner is actively reviewing the logs to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

Citrix Partner has collected additional logs and continue to investigate the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

Citrix Partner is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates on Oct 13th @11 AM EST, or sooner if there are any significant developments.

Hyland has performed several tests in collaboration with Citrix Partner. The results of our investigation and testing, the issue appears to originate from Citrix Partner environment. Citrix is actively investigating the issue on their side to help determine the underlying cause. We appreciate your patience and will provide further updates as soon as more information becomes available.

As part of the troubleshooting efforts, Hyland is still investigating to determine the underlying cause of the issue with Citrix Partner. We appreciate your patience and will provide further updates as soon as more information becomes available.

Hyland is still actively working on investigating the issue with our Citrix partner. We appreciate your patience and will provide further updates @11 AM EST, or sooner if there are any significant developments.

Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @5 PM EST, or sooner if there are any significant developments.

Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @11 AM EST, or sooner if there are any significant developments.

Hyland is still actively working on investigating the issue. We appreciate your patience and will provide further updates @5 PM EST, or sooner if there are any significant developments.

Hyland is actively collaborating with Citrix Engineer to further investigate on this issue. We will provide further updates tomorrow, October 8th, at 10:00 AM Eastern Time.

Hyland is actively collaborating with Citrix Engineer to further investigate on this issue. More updates will be provided when available.

We are currently continuing our investigation into the cause of the issue. We appreciate your patience and will provide further updates as soon as more information becomes available.

Intermittent issues with accessing Citrix applications. We are treating this with the highest priority and will continue to provide updates as more information becomes available. We appreciate your patience and understanding as we work to restore full service.