Outage in Hyland

(Status: Resolved) Degraded Performance issues in LHR Datacenter

Resolved Minor

September 17, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/17/2025 01:42PM

Hyland has remediated the issue. If you continue to have any issues please contact your first line of Hyland support.

MONITORING 5 months ago - at 09/17/2025 12:37PM

Hyland believes the issue is resolved. We are still actively monitoring.

IDENTIFIED 5 months ago - at 09/17/2025 12:09PM

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

INVESTIGATING 5 months ago - at 09/17/2025 11:56AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 09/17/2025 11:43AM

Hyland is aware of Slow Performance issues on LHR datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.

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