Outage in Hypatos
Service Disruption - Extraction Processing Delays
Resolved MajorIncident Report
We are currently experiencing delays in our Extraction processing system.
This may result in slower document processing times than usual.
Our team is actively investigating the issue and working towards a resolution.
We apologize for any inconvenience caused and will provide updates as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 04/04/2024 03:08PM
This incident is now solved as we do not see any more issues.
MONITORING
about 2 years ago - at 04/04/2024 10:10AM
A fix is already in place for the last 30 minutes and we're now monitoring the system.
We will provide more informations for this case in the near future.
IDENTIFIED
about 2 years ago - at 04/04/2024 09:29AM
We've found the issue and we're now reporting it to the provider.
A workaround is being implemented and the system should be available in the next minutes.
INVESTIGATING
about 2 years ago - at 04/04/2024 07:53AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 years ago - at 04/04/2024 07:53AM
We are currently experiencing delays in our Extraction processing system.
This may result in slower document processing times than usual.
Our team is actively investigating the issue and working towards a resolution.
We apologize for any inconvenience caused and will provide updates as soon as possible.
Latest Hypatos outages
Performance degradation in EU Cluster - about 2 months ago
Performance degradation in EU Cluster - 2 months ago
Performance Degradation on Hy Studio - 10 months ago
Performance Degradation in EU Cluster - about 1 year ago
Service Disruption - Extraction Processing Delays - almost 2 years ago
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