Outage in HyperTrack

Elevated errors and performance degradation

Resolved Major
May 23, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue and working to resolve it.

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/23/2025 07:11PM

Issues have been resolved at 18:45 UTC. The team is gathering data for the postmortem and action steps to prevent future degradations.

INVESTIGATING 5 months ago - at 05/23/2025 06:25PM

We are continuing to investigate this issue. The issue emerged at 17:20 UTC.

INVESTIGATING 5 months ago - at 05/23/2025 06:25PM

We are currently investigating the issue and working to resolve it.

Latest HyperTrack outages

System outage - about 2 months ago
Platform outage - about 2 months ago
Critical platform services outage - about 2 years ago
Geotags ingestion issue - over 2 years ago
Partial system delays - almost 3 years ago

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