Outage in HyperTrack
Elevated errors and performance degradation
Resolved Major
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Outage Details
We are currently investigating the issue and working to resolve it.
Components affected
HyperTrack Orders HyperTrack Dashboard HyperTrack Ops Dashboard HyperTrack Order tracking views HyperTrack WebhooksLatest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/23/2025 07:11PM
Issues have been resolved at 18:45 UTC. The team is gathering data for the postmortem and action steps to prevent future degradations.
INVESTIGATING
9 days ago - at 05/23/2025 06:25PM
We are continuing to investigate this issue. The issue emerged at 17:20 UTC.
INVESTIGATING
9 days ago - at 05/23/2025 06:25PM
We are currently investigating the issue and working to resolve it.
Latest HyperTrack outages
Critical platform services outage - over 1 year ago
Geotags ingestion issue - about 2 years ago
Partial system delays - over 2 years ago
Trips API webhooks outage - over 2 years ago
Cloud Provider Outage impacted HyperTrack Service - about 3 years ago
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