Outage in HyperTrack
System outage
Resolved Major
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Outage Details
We are currently investigating this issue.
Components affected
HyperTrack Cloud service HyperTrack Orders HyperTrack Nearby HyperTrack Geofences HyperTrack Geotags HyperTrack Dashboard HyperTrack Ops Dashboard HyperTrack Order tracking views HyperTrack WebhooksLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/10/2025 06:15PM
This incident has been resolved.
IDENTIFIED
3 days ago - at 09/10/2025 03:07PM
We resolved outstanding issues in the platform and are working with AWS to go through the steps of unlocking our AWS account required to resume platform operations.
INVESTIGATING
3 days ago - at 09/10/2025 01:57PM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 09/10/2025 12:56PM
We are currently investigating this issue.
Latest HyperTrack outages
Platform outage - 8 days ago
Elevated errors and performance degradation - 4 months ago
Critical platform services outage - almost 2 years ago
Geotags ingestion issue - over 2 years ago
Partial system delays - almost 3 years ago
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