Outage in ibbu

Slow down on the platform

Resolved Minor
November 25, 2022 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently experiencing slowdowns on the platform with difficulties in displaying the chat console. Our technical team is mobilized.
Components affected
ibbu Web App ibbu Mobile App
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/25/2022 04:27PM

After a monitoring period, we close this incident.
Thank you for your patience and understanding.

MONITORING about 2 years ago - at 11/25/2022 09:17AM

We have noticed an improvement in the last few minutes and are monitoring the activity of the platform.

INVESTIGATING about 2 years ago - at 11/25/2022 08:58AM

The slowdowns concern the whole platform. We are restarting some services and increasing the capacity of the servers.

INVESTIGATING about 2 years ago - at 11/25/2022 08:46AM

We are currently experiencing slowdowns on the platform with difficulties in displaying the chat console.
Our technical team is mobilized.

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