Outage in IBM Watson Media

Moderators and Q&A.

Resolved Minor
March 28, 2022 - Started over 3 years ago - Lasted about 18 hours
Official incident page

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Outage Details

Our engineering team has informed us of an issue with Moderators and Q&A, due to a recent release. Currently, the Q&A module does not recognize moderators on both Enterprise Video Streaming channel pages as well as embeds. Moderation is still available for admins from the Dashboard on the Q&A direct links (eg. https://video.ibm.com/qna/?ownermode=1; VS and Auth API users are not affected). The team will deploy a fix for this as soon as it is ready. Thank you for your patience.
Components affected
IBM Watson Media Interactivity modules
Latest Updates ( sorted recent to last )
IDENTIFIED over 3 years ago - at 03/28/2022 03:57PM

Our engineering team has informed us of an issue with Moderators and Q&A, due to a recent release. Currently, the Q&A module does not recognize moderators on both Enterprise Video Streaming channel pages as well as embeds.

Moderation is still available for admins from the Dashboard on the Q&A direct links (eg. https://video.ibm.com/qna/?ownermode=1; VS and Auth API users are not affected).

The team will deploy a fix for this as soon as it is ready. Thank you for your patience.

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