Connectivity Issue

We’re pleased to report that our system performance has improved significantly. Our team continues to monitor the situation closely and collaborate with our cloud partners to ensure a complete resolution and identify the root cause of the disruption.

Thank you for your patience, and we apologize for any inconvenience this may have caused. We’ll keep you informed as we continue to work towards a full resolution.

Our team is continuing to monitor the issues affecting our servers. We are working directly with our technology partners to come to a full resolution.

We are continuing to monitor the system's recovery. However, the problem has not yet been resolved as the performance has not returned to the levels that we expect.

We were able to confirm several other internet-based outages today that likely contributed to the length of time this issue was ongoing.

We are now seeing recovery across the entire software as those other reports are being marked as resolved.

We will continue to monitor the situation and complete a final review after the all clear from the outside reports.

We appreciate your patience as we continue to work to resolve this issue.
Our team is well aware of the impact this issue is having on our customer base, and everyone is working to resolve it as soon as possible.

We appreciate your patience as we continue to work to resolve this issue.

We have received reports of other outage reports outside of iClassPro. However, we have not confirmed whether these issues are related to our connectivity issues.

We appreciate your patience while we work on an update to resolve the issue where some customers cannot access the application. Our team is working as quickly as possible, and we apologize for any inconvenience this may cause. We will keep you updated on our progress as news is available. Thank you.

We are still working to resolve the last few instances of the slow loading/timeout issues mentioned earlier.

We sincerely apologize for the delayed resolution and will continue to update here as things change.

We continue to see improvements toward a full recovery; however, some are still experiencing slow loading/timeout issues that we are still working to resolve.

Our operations teams are seeing signs of recovery, however we are still monitoring the situation closely.

We are continuing to investigate this issue.

We are currently experiencing an issue impacting some iClassPro customers' ability to connect to the application. Our developers are working on resolving the issue as quickly as possible, and we apologize for any inconvenience this may cause. Thank you.

If you have questions, please feel free to contact our support team at 1.877.554.6776 or submit a request at https://support.iclasspro.com/.