Outage in iClassPro

Delay Settlement

Resolved Minor
April 01, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Please be advised that on March 31, one of our third party partners experienced a settlement delay for a subset of accounts. As a result, we will be attempting to process the transfer as same day ACH to ensure you receive the deposit by the end of the day on April 2, as scheduled, to minimize any impact. Additionally, these transfers will include all transactions from both March 31 and April 1, with April 1 transactions being deposited one day earlier than expected.
Components affected
iClassPro Payments
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/02/2025 08:06PM

All transfers have been successfully initiated. Please note that same day ACH submission for standard funding was not possible, and deposits will be received on 4/3. You can view your transfer details by logging into merchantportal.iclasspro.com. If you have any further questions, feel free to reach out to our payments support team at 1.877.554.6776 (Option 4) or via email at payments@iclasspro.com.

IDENTIFIED about 1 month ago - at 04/01/2025 06:16PM

Please be advised that on March 31, one of our third party partners experienced a settlement delay for a subset of accounts. As a result, we will be attempting to process the transfer as same day ACH to ensure you receive the deposit by the end of the day on April 2, as scheduled, to minimize any impact. Additionally, these transfers will include all transactions from both March 31 and April 1, with April 1 transactions being deposited one day earlier than expected.

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