Outage in ID.me

Service Provider Degradation

Resolved Minor
October 07, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We detected an application degradation within the ID.me verification flows from a possible downstream service provider and our team is currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/07/2024 09:10PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/07/2024 08:55PM

We have identified the issue related to a downstream service provider. The issue has been resolved and we are actively monitoring our services.

INVESTIGATING about 1 month ago - at 10/07/2024 07:56PM

We detected an application degradation within the ID.me verification flows from a possible downstream service provider and our team is currently investigating.

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