Outage in ID.me

Service Provider Degradation

Resolved Minor
October 07, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We detected an application degradation within the ID.me verification flows from a possible downstream service provider and our team is currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/07/2024 09:10PM

This incident has been resolved.

MONITORING 3 months ago - at 10/07/2024 08:55PM

We have identified the issue related to a downstream service provider. The issue has been resolved and we are actively monitoring our services.

INVESTIGATING 3 months ago - at 10/07/2024 07:56PM

We detected an application degradation within the ID.me verification flows from a possible downstream service provider and our team is currently investigating.

Latest ID.me outages

Platform Outage - 13 days ago
Platform Degradation - about 1 month ago
Service Degradation - 2 months ago
Service Outage - 5 months ago

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