Outage in Identity Automation
AT&T SMS Intermittent Delivery Failures
Resolved Minor
September 09, 2026 - Started 15 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
AT&T subscribers experienced intermittent SMS delivery failures over approximately 2.7 hours, affecting time-sensitive messages such as MFA verification codes and password reset notifications. The issue was confirmed to originate on AT&T's network, with the Identity Automation platform operating normally and users on other carriers unaffected. Delivery was partially functional throughout the incident, and the situation was monitored until resolved.
We have had some reports that some AT&T users are not receiving SMS messages.
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Latest Updates ( sorted recent to last )
15 days ago - at 09/09/2026 01:24PM
We have had some reports that some AT&T users are not receiving SMS messages.
14 days ago - at 09/09/2026 02:40PM
We are currently monitoring reports of SMS delivery failures affecting AT&T subscribers. Our team has confirmed the issue originates on AT&T's network and that our platform is operating normally.
AT&T users may experience delayed or failed delivery of SMS messages, including MFA verification codes and password reset notifications. Users on other carriers are not affected. If you are unable to complete an action that requires SMS, please try again — some messages are still being delivered successfully.
We will provide updates as conditions change. We apologize for any inconvenience.
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