Outage in IDEXX Laboratories
ezyVet - AWS outage - Potential impact for ezyVet customers in USW2
Resolved MinorIncident Report
Our technical team are currently investigating the impact of an Amazon Web Services (AWS) outage that may be impacting ezyVet customers.
We are working to determine the exact impact but ezyVet customers in USW2 region may experience instability within ezyVet and impact to third party integration functionality with ezyVet.
Updates on the AWS incident can be found via their status page here: https://health.aws.amazon.com/health/status
We will provide updates as we have more detail available on the impact to ezyVet customers.
Components affected
IDEXX Laboratories ezyVet Software: USA and Canada WestTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 09/04/2026 12:11AM
This incident has been resolved.
MONITORING
13 days ago - at 09/03/2026 11:38PM
AWS have advised they are seeing early signs of recovery and resolution of this incident and are continuing to monitor the situation.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
MONITORING
13 days ago - at 09/03/2026 10:52PM
AWS have advised they are seeing early signs of recovery and resolution of this incident and are continuing to monitor the situation.
We are continuing investigations into any specific impacts for ezyVet customers and will provide additional updates as monitoring continues.
INVESTIGATING
13 days ago - at 09/03/2026 10:09PM
Our technical team are currently investigating the impact of an Amazon Web Services (AWS) outage that may be impacting ezyVet customers.
We are working to determine the exact impact but ezyVet customers in USW2 region may experience instability within ezyVet and impact to third party integration functionality with ezyVet.
Updates on the AWS incident can be found via their status page here: https://health.aws.amazon.com/health/status
We will provide updates as we have more detail available on the impact to ezyVet customers.
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