Outage in IDEXX Laboratories
VMS Pro - Cases not making it into inboxes so they can be fed to specialists
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 09/08/2026 03:21PM
Case continue to feed to specialists as expected, Closing incident.
MONITORING
8 days ago - at 09/08/2026 01:19PM
Inbox counts are low, but we can see cases are making their way to the inboxes and being fed to specialists. We will continue to monitor.
INVESTIGATING
8 days ago - at 09/08/2026 12:29PM
We are currently investigating this issue.
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