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Outage in IDNow

[Check'n'Sign] Service Disruption

Resolved Major
April 03, 2026 - Started 12 days ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently experiencing a service disruption on Check'n'Sign service. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
Components affected
IDNow Check'nSign.io

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/03/2026 07:52AM

This incident has been resolved.

IDENTIFIED 12 days ago - at 04/03/2026 07:44AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 days ago - at 04/03/2026 07:29AM

We are currently experiencing a service disruption on Check'n'Sign service.

Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected.

We will send an additional update in 60 minutes.

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