Outage in IG

Intermittent Trading issues

Resolved Minor
December 11, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We're currently aware that some clients are experiencing issues trading on our platforms. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).
Components affected
IG Trading
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/11/2023 01:01AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/11/2023 12:54AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/11/2023 12:14AM

We're currently aware that some clients are experiencing issues trading on our platforms. We're investigating now at the highest priority. If you need to deal, please call +61 (3) 9860 1734 (AUS), +65 6390 5118 (SG), +44 207 896 0079 (UK), 312 981 0498 (US).

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