Outage in IG

Pricing issue with CME exchange

Resolved Minor
November 28, 2025 - Started about 19 hours ago - Lasted about 10 hours
Official incident page

Incident Report

We’re currently monitoring an service interruption affecting CME pricing. Please note, this is a market wide CME exchange caused issue and not IG. The status of this interruption can be monitored on the CME website: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html At this time, we're temporarily unable to take orders for the affected markets. We will update as soon as we learn more.
Components affected
IG Trading

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 11/28/2025 02:16PM

CME Globex FX spot plus markets will pre open at 8.30 central time and open at 9:00 central time.
All day orders and GTDs with today's date will be cancelled. All GTCs that have been acknowledged will remain working.

INVESTIGATING about 10 hours ago - at 11/28/2025 12:59PM

We’re currently monitoring service interruption affecting CME pricing. We're working closely with them to re-establish service as soon as we can and apologise for any inconvenience caused

INVESTIGATING about 18 hours ago - at 11/28/2025 05:08AM

We are continuing to investigate this issue.

INVESTIGATING about 19 hours ago - at 11/28/2025 04:12AM

We’re currently monitoring an service interruption affecting CME pricing. Please note, this is a market wide CME exchange caused issue and not IG.

The status of this interruption can be monitored on the CME website: https://www.cmegroup.com/tools-information/cme-global-command-center-system-alerts.html

At this time, we're temporarily unable to take orders for the affected markets.

We will update as soon as we learn more.

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