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Outage in IgniteTech

Streetsmart login issues

Resolved Major
February 17, 2026 - Started 11 days ago - Lasted 1 day
Official incident page

Incident Report

We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.
Components affected
IgniteTech StreetSmart

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 02/18/2026 10:30PM

We have now resolved the login issues for Streetsmart.

MONITORING 10 days ago - at 02/18/2026 11:35AM

The issue causing login and sync issues for Streetsmart has now been resolved.

We are actively monitoring the situation to ensure that there are no further issues.

IDENTIFIED 11 days ago - at 02/17/2026 11:37PM

We have identified the issue causing login and sync issues with the StreetSmart app.
Our Infrastructure team has implemented a fix for the login issues, and we are working on a fix for the sync issues.

INVESTIGATING 11 days ago - at 02/17/2026 08:11PM

We have received a number of reports about people being unable to log in to Streetsmart. We are currently investigating the issue and assessing the blast radius. Users facing the issue should create a support ticket.

Latest IgniteTech outages

StreetSmart Workforce app missing from iOS App Store - about 11 hours ago
FogBugz Performance Degradation - 23 days ago
Streetsmart locations not refreshing - about 1 month ago
Intermittent Service Disruptions (Placeable) - about 1 month ago
Web login and potentially other services returning 504 errors - about 1 month ago

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