Outage in Ikeono

Webchat Widget slow/failing to load

Resolved Minor

September 24, 2025 - Started 5 months ago - Lasted about 11 hours
Official incident page

Incident Report

We are currently investigating an issue with the webchat widget where it will either fail to load or will slowly load.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/24/2025 12:54PM

This incident has been resolved.

INVESTIGATING 5 months ago - at 09/24/2025 10:48AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 09/24/2025 01:45AM

We are currently investigating an issue with the webchat widget where it will either fail to load or will slowly load.

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