Outage in Imperva

San Jose, CA (SJC) Data Center Latency

Resolved Minor
June 23, 2023 - Started over 1 year ago - Lasted 26 minutes
Official incident page

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Outage Details

Technical teams have identified an issue in the San Jose, CA (SJC) Data Center that may be causing CWAF customer traffic to experience latency. Teams are working on remedial actions at this time. Further updates will be provided as information becomes available.
Components affected
Imperva San Jose, CA (SJC)
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/23/2023 10:11PM

Service in the data center for CWAF traffic has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING over 1 year ago - at 06/23/2023 10:00PM

A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING over 1 year ago - at 06/23/2023 09:47PM

Technical teams have identified an issue in the San Jose, CA (SJC) Data Center that may be causing CWAF customer traffic to experience latency. Teams are working on remedial actions at this time. Further updates will be provided as information becomes available.

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