Outage in Imperva

Kuala Lumpur (KUL) Data Center Issue

Resolved Major
June 30, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a service disruption that is affecting the Kuala Lumpur (KUL) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/30/2023 10:22PM

Service for the Kuala Lumpur (KUL) PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING over 1 year ago - at 06/30/2023 09:59PM

A fix has been implemented and and service has been restored to the the Kuala Lumpur (KUL) PoP. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

IDENTIFIED over 1 year ago - at 06/30/2023 09:34PM

We have identified the source of the service disruption affecting the Kuala Lumpur (KUL) PoP. We are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING over 1 year ago - at 06/30/2023 08:53PM

We have discovered a service disruption that is affecting the Kuala Lumpur (KUL) PoP, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.

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