Auckland (AKL) PoP Data Center Issue

Service for the Auckland (AKL) PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

A fix has been implemented and service has been restored to the Auckland (AKL) PoP. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

We have identified the source of the service disruption affecting the Auckland (AKL) PoP. Work is in progress to be able to restore traffic to the PoP. Traffic remains rerouted through an alternate PoP in the region currently. Further updates will be provided as information becomes available.

We have discovered a service disruption that is affecting the Auckland (AKL) PoP, which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Traffic is currently being rerouted through an alternate PoP in the region. Customers may encounter some latency for the duration of time that the reroute is in place. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.