Outage in Imperva

Data Center Issue in North American PoPs

Resolved Minor
July 12, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a service degradation that is affecting a subset of PoPs in the North American region, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/12/2023 09:49PM

Service for the North American PoPs has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING over 1 year ago - at 07/12/2023 09:38PM

We have implemented remedial actions and service has been restored to the North American PoPs. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

IDENTIFIED over 1 year ago - at 07/12/2023 09:26PM

We have identified the source of the service degradation affecting the subset of PoPs in the North American region. We are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING over 1 year ago - at 07/12/2023 09:01PM

We have discovered a service degradation that is affecting a subset of PoPs in the North American region, which may result in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Investigation into the cause of the service degradation is currently ongoing.
Further updates will be provided as information becomes available.

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