Outage in Imperva
Imperva Management Portal Cloud WAF Event page and SIEM Issue - US Region
Resolved Minor
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Outage Details
We have discovered a potential service degradation affecting the Event page and SIEM logs. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF SIEM Imperva Cloud WAF Events & Statistics Imperva Management Portal UILatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 08/21/2023 05:46PM
Service levels have been restored and the Event page and SIEM logs are correctly displaying data. No data has been lost during this event. . At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.
MONITORING
about 2 years ago - at 08/21/2023 04:16PM
Technical teams have performed remedial actions, and the Event page and SIEM logs are now correctly displaying data. No data has been lost during this event. However, customers may experience some delays in receiving the logs/events in the next hour. Technical teams will continue monitoring the system. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 2 years ago - at 08/21/2023 02:03PM
We are continuing to investigate the service degradation affecting the Event page and SIEM logs.
Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 2 years ago - at 08/21/2023 01:16PM
We have discovered a potential service degradation affecting the Event page and SIEM logs. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes status to all detected events that may or may not affect the availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Imperva outages
[INC-918] Imperva Management Portal Dashboard Issue - about 5 hours ago
[INC-910] Imperva.com website issue - 8 days ago
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