Outage in Imperva

[INC-376] Imperva Management Portal ABP Dashboard Issue

Resolved Major
October 28, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a potential service degradation, affecting the Imperva Management Portal. The ABP Dashboard on the Management Portal is displaying errors and/or not responding. Customer sites are still fully protected by Advance Bot Protection at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/28/2023 09:19PM

The incident has been resolved and normal service levels have been restored for the ABP Dashboard on the Imperva Management Portal.

MONITORING almost 2 years ago - at 10/28/2023 09:11PM

Technical teams have performed remedial actions and the ABP Dashboard on the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING almost 2 years ago - at 10/28/2023 07:35PM

We have discovered a potential service degradation, affecting the Imperva Management Portal. The ABP Dashboard on the Management Portal is displaying errors and/or not responding. Customer sites are still fully protected by Advance Bot Protection at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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