Outage in Imperva

[INC-459] Mexico City (MEX) Data Center Issue

Resolved Minor
February 02, 2024 - Started 11 months ago - Lasted 14 minutes
Official incident page

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Outage Details

We have discovered a service degradation that affected the MEX PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the MEX PoP, mitigating the impact to customers. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.
Components affected
Imperva Mexico City, Mexico (MEX)
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 02/02/2024 09:54PM

Service for the MEX PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 11 months ago - at 02/02/2024 09:43PM

We have discovered a service degradation that affected the MEX PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the MEX PoP, mitigating the impact to customers. We are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

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