Outage in Imperva

[INC-491] Advanced Bot Protection Dashboard Issue

Resolved Major
March 04, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential service degradation affecting Advance Bot Protection dashboard, which may result in some customers experiencing latency when attempting to access the ABP dashboard. Customer sites are still fully protected by Advanced Bot Protection. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.
Components affected
Imperva Advanced Bot Protection
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/04/2024 06:10PM

The Advanced Bot Protection dashboard has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 10 months ago - at 03/04/2024 05:34PM

We have completed completed the implementation of remedial measures, and Advanced Bot Protection dashboard has returned to normal service levels. We are continuing to monitor in order to ensure the continued stability of the service. Further updates will be provided as information becomes available.

IDENTIFIED 10 months ago - at 03/04/2024 05:28PM

We have identified the source of the degradation, affecting the Advanced Bot Protection dashboard, and are working on remedial measures to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING 10 months ago - at 03/04/2024 05:16PM

We have discovered a potential service degradation affecting Advance Bot Protection dashboard, which may result in some customers experiencing latency when attempting to access the ABP dashboard. Customer sites are still fully protected by Advanced Bot Protection. Investigation into the cause of the service disruption is currently ongoing. Further updates will be provided as information becomes available.

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