[INC-660] ABP Dashboard service degradation in the APAC and Australia region

The incident has been resolved and normal service levels have been restored for the ABP Reporting Dashboards in the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

Technical teams have performed remedial actions and the ABP Reporting Dashboards are returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

We have identified the source of the service degradation, causing a subset of the ABP Reporting Dashboards in the Imperva Management Portal not to display the latest data. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

We have discovered a potential service degradation affecting the Imperva Management Portal. A subset of customer's ABP Reporting Dashboards are not displaying the latest data that are stored in the APAC and Australia regions. There is no data loss. Customer sites are still fully protected by Advanced Bot Protection at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.