Outage in Imperva

[INC-664] Cloud WAF SSL Issue Detected

Resolved Minor
August 12, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential issue affecting a subset of Cloud WAF customers. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF Network
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/12/2024 07:58PM

This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 5 months ago - at 08/12/2024 07:48PM

Technical teams have performed remedial actions and service is returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 months ago - at 08/12/2024 07:43PM

We have identified the source of the service degradation affecting the IAD PoP and we are working on remedial actions to mitigate the impact to customers at this time. Further updates will be provided as information becomes available.

INVESTIGATING 5 months ago - at 08/12/2024 06:51PM

We have discovered a potential issue affecting a subset of Cloud WAF customers. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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