Outage in Imperva

[INC-674] Data Center Issue in APAC and US regions

Resolved Minor
August 21, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Due to an issue with a third-party provider, Imperva is currently experiencing service degradation affecting a subset of PoPs in the APAC and US regions. As a result, some customers may be encountering intermittent packet loss and/or higher-than-expected latency. Our teams are actively working to resolve the issue and are closely monitoring the situation to ensure stability. We will provide further updates as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/21/2024 10:50AM

This incident has been resolved.

INVESTIGATING 4 months ago - at 08/21/2024 10:09AM

Due to an issue with a third-party provider, Imperva is currently experiencing service degradation affecting a subset of PoPs in the APAC and US regions. As a result, some customers may be encountering intermittent packet loss and/or higher-than-expected latency. Our teams are actively working to resolve the issue and are closely monitoring the situation to ensure stability. We will provide further updates as more information becomes available.

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