Outage in Imperva

[INC-676] Sao Paulo (GRU) Data Center Issue

Resolved Minor
August 22, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a service degradation that affected the GRU PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the GRU PoP, mitigating the impact to customers and we are monitoring to ensure continued stability. Further updates will be provided as information becomes available.
Components affected
Imperva São Paulo, Brazil (GRU)
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/22/2024 09:17PM

Service for the GRU PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 4 months ago - at 08/22/2024 08:31PM

Service for the GRU PoP has remained stable and functioning normally. At this time this incident is being considered resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 4 months ago - at 08/22/2024 08:15PM

We have discovered a service degradation that affected the GRU PoP which may have resulted in customers experiencing a loss of connectivity, intermittent packet loss and/or higher than expected latency to services. Service was restored in the GRU PoP, mitigating the impact to customers and we are monitoring to ensure continued stability. Further updates will be provided as information becomes available.

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