Outage in Imperva

[INC-703] Jakarta 1, Indonesia (CGK) Data Center Issue

Resolved Minor
September 24, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Technical teams are investigating a potential issue in the Jakarta 1, Indonesia (CGK) data center. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Jakarta, Indonesia (CGK)
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/24/2024 12:47AM

Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 3 months ago - at 09/24/2024 12:26AM

We have identified the source of the issue in the data center. Technical teams are working on a fix.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 3 months ago - at 09/24/2024 12:13AM

Technical teams are investigating a potential issue in the Jakarta 1, Indonesia (CGK) data center. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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