Outage in Imperva

[INC-724] SIEM logs Issue Detected

Resolved Minor
November 05, 2024 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have discovered a potential issue affecting the SIEM logs for customers who are using the Imperva API. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF SIEM
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/05/2024 01:12PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/05/2024 11:47AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 11/05/2024 11:10AM

We have discovered a potential issue affecting the SIEM logs for customers who are using the Imperva API. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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