Outage in Imperva

[INC-786] New York (EWR & NYC) Data Center Issue

Resolved Major
March 13, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Technical teams are investigating a potential issue in the EWR & NYC Data Centers. Further updates to follow.
Components affected
Imperva New York, NY (NYC)
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 03/13/2025 09:42PM

Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 22 days ago - at 03/13/2025 09:32PM

A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 22 days ago - at 03/13/2025 08:47PM

We have identified the source of the issue in the data center. Technical teams are working on a fix.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 22 days ago - at 03/13/2025 08:35PM

Technical teams are investigating a potential issue in the EWR & NYC Data Centers. Further updates to follow.

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