Outage in Imperva

[INC-795] SIEM Log Issue Detected

Resolved Major
March 20, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential issue affecting SIEM (Security Information and Event Management) Logs. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Weblogs
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 03/20/2025 04:50PM

This issue has been resolved. We apologize for any inconvenience that this issue may have caused.

MONITORING 14 days ago - at 03/20/2025 04:39PM

Technical teams have performed remedial actions and SIEM logs are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 14 days ago - at 03/20/2025 04:35PM

We have identified the source of the issue affecting SIEM Logs which may result in a log access disruption for some customers . Technical teams are planning remedial action. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 14 days ago - at 03/20/2025 03:38PM

We have discovered a potential issue affecting SIEM (Security Information and Event Management) Logs. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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