Outage in Imperva

[INC-872] Imperva Management Portal Issue

Resolved Major
July 29, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/30/2025 02:04AM

The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 2 days ago - at 07/30/2025 01:54AM

Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 2 days ago - at 07/30/2025 01:38AM

We have identified the source of the service degradation affecting customers ability to access the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 2 days ago - at 07/30/2025 01:07AM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 07/30/2025 12:50AM

We have discovered a potential service degradation, affecting customers ability to log in to the Imperva Management Portal. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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