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Outage in Imperva

[INC-920] Imperva Management Portal Dashboard Issue

Resolved Minor
October 15, 2025 - Started 7 months ago - Lasted 39 minutes
Official incident page

Incident Report

We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Management Portal UI

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/15/2025 01:24PM

The incident has been resolved and normal service levels have been restored for the Dashboards on the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 7 months ago - at 10/15/2025 01:06PM

We have identified the source of the service degradation affecting the Imperva Management Portal. One or more Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 7 months ago - at 10/15/2025 12:46PM

We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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